Test Plan and Feedback Analysis
A Test Plan and Feedback Analysis is one of four strategic approaches to resolving “Customer Support” issues. These are the areas where your customers do not receive help during the purchasing process. Customers will go elsewhere if they cannot find an answer to a critical question on your website or if customer service does not respond quickly.
Ready-to-use and tailored to your business needs!
Amplify your User Journey Map with a custom template using the latest design tools:
Adobe Acrobat
